Improving the Quality of Life Ensuring Homes for the Needy Ensuring Rational Allocation of Public Housing Resources Comprehensive Redevelopment Programme The Care and Management of Public Housing Estates Service Initiatives in Management and Maintenance Other Services and Facilities The Home Ownership Scheme and the Private Sector Participation Scheme Happy and Harmonious Homes Tenants Purchase Scheme Other Home Ownership Schemes The Search for Excellence Streamlined Operations Improving Use of Information Technology Management and Staff Programmes Customer-focused Services and Communications Finance and Accounting Milestones 1998/99

2001 Housing Authority. All rights reserved.