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Corporate Plan 2005 / 06 Decoration Image
Corporate Plan 2005 / 06 Decoration Image
Corporate Vision
1. Corporate Profile
2. Corporate Strategies
3. Mid-year Performance Review of 2004/05 Corporate Plan
4. Key Activities in 2005/06
5. Key Performance Indicators
6. Consolidated Budgets
 

4. Key Activities in 2005/06

This chapter presents the key activities of the Housing Authority (HA) in four main areas, namely: Construction and Building Control, Subsidized Housing, Commercial Properties and Corporate Services. More details of the key activities under these areas are set out in their respective programmes of activities.

 Construction and Building Control
 Subsidized Housing
 Commercial Properties
 Corporate Services


CONSTRUCTION AND BUILDING CONTROL

Construction

The Development and Construction Division plans, designs and constructs the HA's public housing estates and associated facilities. In 2005 / 06, we will continue to take on board the concept of designing for healthy living in our new generation of public rental housing (PRH) estates.

Building Control

The Independent Checking Unit is responsible for applying building control practices to new HA projects. It was established in November 2000 as one of the HA Quality Housing Initiatives and has modeled its standards and practices on those of the Buildings Department. The unit now controls all stages of the development of new HA projects from foundations to final completion, including demolition and site investigation where applicable. Control is exercised through formal processes of plan approval, consent to commence work, monitoring of site operations and final inspections prior to completion and handover for occupation.

HA lifts and escalators, which are exempted from the procedural requirements of the Lifts and Escalators (Safety) Ordinance, are regulated by the Lift Ordinance Enforcement Unit (LOEU). The LOEU conducts inspections of new and existing installations and grants permission for the use, the resumption of use or the continued use of these installations. It also investigates accidents involving HA lifts and escalators.

Objectives

The objectives of Construction and Building Control operation are:
To construct public rental flats and ancillary retail facilities in accordance with the Public Housing Construction Programme.
To review the mode of providing retail facilities.
To continue to pursue the quality housing initiatives.
To build for sustainability, seeking innovative design and new construction technology for healthy living and cost effectiveness in public housing development.
To implement building control over housing projects and existing HA buildings to gradually align with practices and procedures of the Buildings Department and Buildings Ordinance.
To ensure that HA lift and escalator installations are in compliance with the requirements of the Lifts and Escalator (Safety) Ordinance.

Key Activities

Meeting Production Targets
To construct 20 000 flats, 17 000 square metres gross floor area of retail facilities and 1 000 car parks[2].

Provision of Retail Facilities
To assess the feasibility of adopting alternative financing, construction and operation mode for retail facilities.

Building for Sustainability at an Effective Cost
To develop and implement innovative, environmental friendly and cost effective designs including the use of "micro-climate" studies and geographical information systems.
To monitor cost efficiency by benchmarking against buildings of similar standard in the private sector.
To optimize value for money in construction through Life Cycle Costing and Analysis.

Quality Housing Initiatives
To continue to improve procurement practices, particularly the tender process.
To lift the standard of workmanship through fostering the establishment of a quality workforce.
To improve safety performance of HA construction sites.

Enhancing Building Quality
To continue to explore the wider use of precast construction technology.
To make wider use of information technology (IT) in improving design, operation efficiency and effectiveness, including the development of a knowledge management system.
To continue to conduct research in new technologies, construction materials and methods to promote sustainability.

Prolonging Service Life Span of Older Rental Estates
To explore measures to prolong the service life span of older rental estates.

Implementing Building Control
To implement building control in accordance with Buildings Department practices on New Projects[3].
To introduce building control modeled on Buildings Department practices on other HA domestic and non-domestic Buildings.
To manage the use of HA lift and escalator installations in accordance with the requirements of the Lifts and Escalators (Safety) Ordinance.

Budget

Expenditure is budgeted at $5,432 million for 2005 / 06, representing a decrease of $1,194 million (18.0%) as compared with the 2004 / 05 Revised Budget. This reflects a lower average number of flats under construction in the budgetary period[4].



SUBSIDIZED HOUSING

Following withdrawal from the provision of home ownership assistance, the main focus of the subsidized housing operation is to allocate, manage and maintain the HA's domestic rental properties comprising 660 500 PRH and 8 100 interim housing units. In 2005 / 06, we will continue to enhance the living environment and service quality and step up efforts to eliminate abuses of public housing resources. We will also map out arrangements for dealing with the residual issues in respect of the previous home ownership schemes.

Objectives

The objectives of the subsidized housing operation are:
To manage and maintain housing estates with a view to enhancing the living environment and service quality.
To maximize the rational utilization and eliminate abuses of public housing resources.
To improve and sustain the cleanliness of housing estates on a long term basis.
To address the remaining issues of previous home ownership schemes.
To make effective use of the private sector in the delivery of housing and related services.
To work in partnership with customers and other stakeholders.
To make the best use of human and financial resources and IT to meet corporate goals.
To contribute actively and positively towards sustainable development.

Chart 3: Stock of Public Rental Housing Flats

Chart 4: Average Waiting Time for Public Rental Housing

Key Activities

Enhance Management Quality and Maintenance Services
To improve the quality of fresh water in estates by carrying out replumbing works and participation in the Fresh Water Plumbing Quality Maintenance Recognition Scheme.
To reduce the failure frequency of underground cables and pipes and to enhance quality of estate roads.
To improve the quality of building maintenance works.

Efficient and Rational Allocation of Housing Resources
To maintain an average waiting time for PRH at around three years.
To maximize the recovery of public housing units.
To review the domestic rent policy.
To minimize the turn-around time of housing offers with a view to returning 90% of the refused offers to the Applications Sub-section within 14 days.
To continue to provide opportunities for relief of overcrowding.
To introduce measures to reduce rent arrears to a level of around 4.5%.

Sustain Estate Cleanliness and Care for Environment
To enhance the maintenance of cast iron pipes and drainage installations at common areas and external walls.
To step up cleansing efforts at hygiene black spots and further improve the state of cleanliness in PRH.
To continue implementation of the Marking Scheme in all PRH estates.
To maintain effective control on dog keeping.
To step up enforcement action against illegal cooked food hawkers.
To upgrade the standard of existing landscaping facilities through Landscape Improvement Programmes.
To introduce source separation of domestic waste in not less than 30 pilot estates.

Effective Use of Private Sector Resources
To adjust the Property Management Agent contracts to include a wider scope of minor maintenance work.

Partnership with Customers and Stakeholders
To conduct telephone surveys on tenants' opinions of service contractors' performance.
To arrange partnering workshops with tenants' representatives at the commencement of services contracts.
To organize an award campaign for maintenance contractors to encourage provision of quality maintenance services to tenants.

Optimize the Use of Human, Financial and IT resources
To implement new generation of IT solution to enhance service quality, efficiency and staff productivity.
To upgrade outstationed offices to tie in with application of new IT work processes.
To implement cost saving measures on estate management and maintenance by identifying energy saving opportunities.

Addressing Remaining Issues of Previous Home Ownership Schemes
To devise a sale programme for the Tenants Purchase Scheme (TPS) Phase 6B.
To follow up the options for disposal of surplus Home Ownership Scheme flats.

Budget

Rental Housing Operating Account
Income and expenditure of the rental housing operating account for 2005 / 06 are budgeted at $11,772 million and $11,253 million respectively. We forecast a marginal operating surplus of $519 million[6] for 2005 / 06 (representing an average operating surplus of about $63 per rental housing unit per month), an decrease of 13% when compared with the 2004 / 05 Revised Budget surplus of $597 million[6]. This is mainly attributable to a higher level of maintenance and improvements expenditure and depreciation resulting from a larger rental housing stock.

Home Ownership Assistance Operating Account
Income and expenditure of the home ownership assistance operating account for 2005 / 06 are budgeted at $3,010 million and $2,440 million respectively, giving an operating surplus of $570 million as opposed to the deficit of $634 million for the 2004 / 05 Revised Budget. This is mainly brought about by the additional income from TPS sales.



COMMERCIAL PROPERTIES

The HA's commercial and non-domestic properties comprise 2.30 million square metres internal floor area (IFA) of premises (including retail, welfare, kindergartens, flatted factories and others) and some 102 600 car parking spaces. In line with the overall strategy to focus its resources on the provision of subsidized rental accommodations, the HA is embarking on a plan to divest a substantial portfolio of its retail and car parking facilities. The Commercial Properties Sub-division of the Allocation and Commercial Division manages the facilities prior to successful divestment. The newly established Non-domestic Headquarters Section of the Estate Management Division takes charge of these commercial properties and car parking spaces that are not divested as well as other non-domestic properties.

Chart 5: Commercial and Non-domestic Properties by Space

Objectives

The objectives of the commercial operation are:
To divest a majority of the HA's retail and car parking facilities with a view to withdrawing from non-core operations.
To make full use of available resources to improve operation effectiveness.
To maximize the economic contribution of the non-divested commercial properties.
To enhance the operating environment for the non-divested commercial properties.

Key Activities

Divestment of Retail and Car Parking Facilities
To relaunch the public offering of The Link Real Estate Investment Trust.
To support The Link Management Limited (The Link Management) in managing and maintaining the properties to be divested.

Improve Operation Efficiency
To review the mode of operation and management for non-divested commercial properties.
To better administer management contracts of non-divested shopping centres and car parks.
To decentralize the management of the non-divested commercial properties from headquarters to regional offices.
To enhance energy efficiency of commercial properties.

Maximize Economic Contribution
To enhance the business competitiveness of non-divested commercial properties by making reference to the management practice and performance of The Link Management.
To review the overall letting strategy of retail premises, factory premises and car parks with a view to speeding up the letting process.
To explore alternative uses of large and less popular retail premises and car parks.
To review the operation of and maintenance strategy for factory estates.

Enhance Operating Environment
To prevent abuses of factory units and improve environmental conditions of HA factory estates.
To enhance the environmental conditions and hygiene standard of non-divested commercial premises.
To strengthen environmental control measures including rodent and mosquito control.
To promote environmental hygiene through educational and publicity programmes.

Budget

For 2005 / 06, we budget for an income of $4,682 million, against an expenditure of $3,014 million. An operating surplus of $1,668[7] million is forecast, up $273 million (20%) compared to that recorded in the 2004 / 05 Revised Budget[7]. The discontinuation of the free parking scheme with effect from April 2005 as well as the budgeted 2% increase in rents for retail shops upon tenancy renewal account for the improved forecast financial performance.



CORPORATE SERVICES

The Corporate Services Division provides a wide range of support services to facilitate the operation of the HA. These include general administration, human resources management, legal services, corporate and community relations, management consultancy / advisory services and information technology.

Objectives
The objectives of the Corporate Services Division are:
To make the best use of human resources to meet corporate goals.
To make the best use of IT to support operation of the HA.
To work in partnership with customers and other stakeholders.
To facilitate operation of the HA through the provision of general administration, management consultancy, legal and various supporting services.
To promote environmental understanding and practices in the HA's workplace and PRH estates.
To provide an open, fair, transparent and cost-effective procurement environment.
To oversee the financial position of the HA and to provide financial management and fund management services in support of various operations.

Key Activities

Optimize the Use of Human and IT Resources
To manage human resources in the Housing Department and keep staffing requirements under regular review having regard to its changing needs.
To organize training for staff to enhance their capabilities and adaptability to change.
To ensure cost-effective and timely delivery of business application systems, e.g. to complete the Housing Construction Management Enterprise System.
To enhance the effectiveness and efficiency of business and IT operation, including the use of mobile technology.

Enhance Partnership and Communications with Customers and Stakeholders
To build a pro-active corporate image.
To strengthen communication with the public through the newly launched HA Channel and enhance handling of complaints.

Facilitate Operations
To provide management consultancy services to support departmental reform initiatives.
To enhance legal support to the Task Force Against Abuses of Public Housing Resources.
To strengthen overall procurement practices and make better use of private sector resources.

Financial Management
To negotiate with the Government new financial and administrative arrangements having regard to the present day circumstances.
To enhance the effectiveness of budgetary management in the department.
To manage the Authority's funds to meet operational requirements in accordance with approved investment strategies and guidelines.

Promote Environmental Friendliness
To enhance awareness and knowledge about environmental issues.

Budget

Recurrent expenditure for 2005 / 06 is budgeted at $448.5 million, representing a 0.3% decrease as compared with the Revised Budget for 2004 / 05. This is mainly attributed to savings in personal emoluments and expenditure on maintenance and improvement.