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We have reviewed the 16 Key Performance Indicators (KPIs) adopted
to help evaluate and monitor our performance in implementing the key
programmes and activities. The KPIs remain largely applicable within
the new housing policy framework. For 2005 / 06, we have
made suitable adjustments to some of the targets. The past performance
and proposed targets of these KPIs are set out below.
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| KPI |
2003 / 04 Target |
2004 / 05 Target |
2005 / 06 Target |
(Year-end Performance
as at 31.3.2004)
|
(Mid-year Performance
as at 30.9.2004) |
|
| (1) |
No. of new Public Rental Housing / Home Ownership
Scheme (PRH / HOS) Flats to be Provided |
|
23,800
(20,006) |
21,000
(6,641) |
20,000 |
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| (2) |
Average Waiting Time for PRH (years) |
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Overall |
|
3
(2.1) |
3
(1.9) |
3 |
|
Elderly |
|
2
(0.9) |
2
(0.9) |
2 |
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| (3) |
Annual Average Cost per PRH Unit under Housing Department
Management ($) |
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Direct management cost |
|
Below 4,400
(3,747) |
Below 3,800
(3,793)
|
Below
3,700 |
|
Actual maintenance cost |
|
Below 3,200
(2,530) |
Below 3,000
(1,850) |
Below
2,800 |
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Domestic |
|
Below 3
(5.1) |
Below 3
(5.7) |
Below 4.5[8] |
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Commercial |
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Below 3
(6.5) |
Below 3
(6.4) |
Below 5[8] |
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| (5) |
% of Overcrowded Families[9]
against Total PRH Families |
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Below 1.7
(1.2)
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Below 1.6
(1.09) |
Below 1.0 |
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PRH |
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Below 1.5
(1.25) |
Below 1.5
(1.2) |
Below 1.5 |
|
Commercial Properties |
|
Below 6
(6.3) |
Below 6
(6.7) |
Below 6 |
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| (7) |
Average Void Period of Vacated PRH Flat (days) |
|
Below 70
(55) |
Below 70
(59) |
Below 70 |
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| (8) |
Average Development Lead Time for Housing Projects
(months) |
|
55
(57) |
60
(60) |
60 |
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| (9) |
Average Number of Defects per Flat at Handover |
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Not exceeding 1
(0.3) |
Not exceeding 1
(0.34) |
Not exceeding 0.8 |
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| (10) |
Accident Rate in Construction Sites (number of accidents
per 1 000 workers) |
|
Not exceeding 50
(32.8) |
Not exceeding 30
(23.1) |
Not exceeding 25 |
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| (11) |
Media Enquiries Handled |
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General enquiries (within 48 hours) |
|
--- |
95%
(100%) |
95% |
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Enquiries requiring the collection of detailed information
(within 10 days) |
|
--- |
100%
(100%) |
100% |
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| (12) |
Number of Training Days per Staff Member |
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5.5
(5.52) |
5.5
(2.68) |
5.5[10] |
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| (13) |
Training Investment per Staff Member ($) |
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3,000
(2,130) |
2,800
(988) |
2,200[11] |
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| (14) |
Overall Evaluation of Training Course Effectiveness |
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75% with rating of very
effective or above
(75%) |
75% with rating of very
effective or above
(75.9) |
75% with rating of very
effective or above |
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| (15) |
Paper Consumption per Staff Member (reams) |
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11.9
(13) |
11.7
(9.4) |
7.5% lower than the consumption
in 2002 / 03 |
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| (16) |
Volume of Domestic Waste Paper Collected from Estates
for Recycling (tonnes) |
|
23,500
(19,852) |
23,500
(9,015) |
16,000[12] |
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