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We value the feedback you give us on our Environmental
Reports and give serious consideration to all comments received. In
this Annex, we provide a summary of your feedback on last year's Environmental
Report which was titled "Greener Housing for the Millennium". By listening
to your comments, we aim to continually improve our Environmental
Report each year.
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On the whole, comments on last year's report were very
positive. About half of respondents thought that, overall, last year's
report was "very good". A further third of respondents rated it as
"excellent". Similarly, readers were satisfied with the information
content of the report. Two thirds of readers thought the report was
"useful", while the others thought it was "very useful". Readers also
told us about how well we got our message across. About two thirds
of readers found the report easy to understand, while the other third
told us they could easily understand most of it. We also received
feedback on the presentation of the report. About two thirds of the
readers thought that the report was clearly presented. The rest found
presentation of the report to be clear for the most part, or adequate.
As expected, readers held different views on which aspect of the Environmental
Report was most useful as well as which information they preferred.
As far as possible, we have taken on board your comments with the
expressed aim of satisfying the diverse information needs. Some readers
suggested we could make the Report environmentally-benign by shortening
it or releasing it only on CD-ROM or over the Internet. We understand
your environmental concerns and this year have made the report more
concise with paper saving in mind. However, we have kept the printed
version because we think they will spark more interest and will reach
a wider audience.
We look forward to hearing your feedback on this report. |
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