| KPI |
2006/07 Target |
2007/08 Target |
2008/09 Target |
| (year-end performance as at 31 March 2007) |
(mid-year performance as at 30 September 2007) |
|
| (1) |
No. of new PRH flats to be provided |
7 200
(7 200) |
16 400
(0)[11] |
20 900 |
 |
| (2) |
Average Waiting Time for PRH (years) |
|
|
|
| |
Overall |
3
(1.8) |
3
(1.8) |
3
|
| |
Elderly |
2
(1.3) |
2
(1.3) |
2
|
|
| (3) |
Annual average cost per PRH unit under HD management ($) |
|
|
|
| |
Direct management cost |
4,000
(4,254) |
4,300
(4,253) |
4,520[12]
|
| |
Actual maintenance cost |
2,800
(2,207) |
2,300
(2,310) |
2,600[13]
|
|
| (4) |
% of rent arrears |
|
|
|
| |
Domestic |
below 4.5
(4.49) |
below 3.5
(3.67)[14] |
below 3[16]
|
| |
Commercial |
below 5
(10.41) |
below 5
(8.26)[15] |
below 5 |
|
| (5) |
% of overcrowded families[17] against
total PRH families |
below 1.0
(0.71) |
below 1.0
(0.64) |
below 0.8[18] |
|
| (6) |
Vacancy rate (%) |
|
|
|
| |
PRH |
below 1.5
(1.3) |
below 1.5
(1.3) |
below 1.5
|
| |
Commercial Properties |
below 7
(5.16) |
below 7
(4.74) |
below 6[19] |
|
| (7) |
Average turnaround time for vacant flat refurbishment |
Not exceeding 50 days
(46.2 days) |
Not exceeding 48 days
(42.8 days) |
Not exceeding 46 days[20] |
|
| (8) |
Average development lead time for housing projects (months) |
60
(60) |
60
(60) |
60
|
|
| (9) |
Average number of defects per flat at handover |
not exceeding 0.8
(0.46) |
not exceeding 0.8
(0.37) |
not exceeding 0.8
|
|
| (10) |
Accident rate in construction sites
(no. of accidents per 1 000 workers) |
not exceeding 25
(11.5) |
not exceeding 25
(11.2) |
not exceeding
15[21]
|
|
| (11) |
Media enquiries handled |
|
|
|
| |
general enquiries (within 48 hours) |
95%
(95%) |
95%
(95%) |
95%
|
| |
enquiries requiring the collection of detailed information (within 10 days) |
100%
(100%) |
100%
(100%) |
100%
|
|
| (12) |
Training investment per staff
member ($) |
2,000
(1,610) |
1,800
(817[22]
half-year figure) |
1,800 |
|
| (13) |
Overall evaluation of training course effectiveness |
75% with rating of very effective or above
(89%) |
75% with rating of very effective or above
(87.5%) |
75% with rating of very effective or above |
|
| (14) |
Paper consumption |
10% lower than the consumption in 2002/03(10.4% lower than the consumption in 2002/03) |
10% lower than
the consumption
in 2002/03
i.e.135 800
reams
(69 604 reams[23]
half-year
figure) |
10% lower than the consumption in 2002/03 |
|
| (15) |
Volume of domestic waste paper collected from estates for recycling (tonnes) |
16 000
(14 117) |
16 000
(8 745
half-year figure) |
16 000
|
|
