(A) Summary of Comments on the 1999/2000 Report 1999/2000 Report won a "Merit Award" Our first Environmental Report was met with widespread approval and the feedback was very positive. It received praise for the effectiveness of the overall presentation and the clarity and informative nature of the content. We entered the Report in the 'Hong Kong Eco-business Awards' sponsored by the Environmental Campaign Committee. The Report was judged by an independent awards panel. We were very pleased to win a "Merit" award. We are, however, aware of a number of areas needing improvement (in particular, the need for more data and graphs) and we have tried to address these in this Report. Of course, we shall aim to continually improve our Report each year with the acquisition of more data to show trends in our year-on-year performance. We look forward to hearing how we have succeeded in making this year's Report more useful, and we shall try to incorporate your suggestions where appropriate. Positive Comments from Respondents On the whole, comments about the report itself were positive. Respondents were satisfied that the report was clear, informative and understandable. We were told that the most useful parts of the report were the facts and figures as well as information about our future environmental targets. As we had hoped, we also received comments on how we can improve the report. In particular, we were reminded not to use language that is too technical. We were also given advice on how to better present the report such as putting more information into bullet points. A request was also made that we provide more information about the financial implications of our achievements. As far as possible, each of the comments, has been taken on board in the current report. As requested, this year we have provided a summary of the report in addition to the full version. This summary leaflet highlights our most important achievements and actions for the future. We have not made the environment report available in a CD-ROM format as requested by one member of the public. This is because an electronic version can be viewed at our internet homepage.     Back to Top 2001 Housing Authority. All rights reserved.