Page 26 - 香港房屋委员会年报 Hong Kong Housing Authority Annual Report
P. 26

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            員工抗疫心聲


            What our staff say on the way to fight the virus









                       駿洋邨檢疫中心
            Chun Yeung Estate as a Quarantine Centre (QC)





            策略處 Strategy Division



                                                                 特別工作安排下,我們在工作上雖然面對不少
                 駿洋邨用作檢疫中心,同事在處理準租戶各種                            困難和不確定性,但為了照顧數千戶駿洋邨
                 不同的訴求時,均須以人為本,靈活安排,務                            準住戶的住屋需要和感受,我們積極和彈性處理
                 求能協助準租戶解決問題。                                    他們的公屋編配訴求。經過同事超過一年的努力
                                           (副房屋事務經理)             和堅持,最終令他們「安居」,每當他們向房
                                                                 屋署表示謝意時,我們團隊都感到十分鼓舞。
                                                                                             (房屋事務主任)





                 疫情期間,在面對眾多較難處理的個案時,同事                           駿洋邨用作檢疫中心期間,有許多申請人遞交
                 均互相配合、彈性處理,使個案順利解決。                             回條申請中轉屋和編配其他公屋單位。同事
                                            (房屋事務主任)             在處理申請人的要求時互相配合,盡量縮短
                                                                 處理時間,順利將工作完成。
                                                                                                (文書助理)







            發展及建築處 Development & Construction Division




                 Tremendous Pressure...                          Feeling stressed...
                 COVID-19 led to a shortage of quarantine places   I am the father of a young child, and the son of
                 for close contacts of cases, and numerous       an older couple. When I was working at the QC,
                 things needed to be prepared in Chun Yeung      I was worried that I might bring the virus home.
                 Estate to make it a practical QC before the     I tried to stay on the streets until midnight, and
                 intake. Coordinating with various departments   returned home only after my family members
                 in the middle of the night was a daily routine   had gone to bed.
                 for the team, with the common goal being to                  (Senior Building Services Engineer)
                 provide more QC places.
                                           (Senior Architect)
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