Sustainability Report 2019/20

Executive Summary

The Hong Kong Housing Authority publishes the fifteenth Sustainability Report under the theme “Live Green Together in Harmony”. This Report showcases how we continue to practise the virtue of togetherness in providing a safe, harmonious and sustainable living environment.

Third-party Certified Management Systems

Housing Department's individual divisions/units have obtained various certifications and verifications on management systems of international standards.

Environmental Management System

ISO 9001

Quality Management System

Environmental Management System

ISO 14001

Environmental Management System

Energy Management System

ISO 50001

Energy Management System

Occupational Health and Safety Management System

ISO 45001

Occupational Health and Safety Management System

Hong Kong Quality Assurance Agency Corporate Social Responsibility Index - HKQAA CSR Advocate Marks

Hong Kong Quality Assurance Agency Corporate Social Responsibility Index - HKQAA CSR Advocate Marks

Information Security Management System

ISO/IEC 27001:2013

Information Security Management System

Information Technology Service Management System

ISO/IEC 20000-1:2011

Information Technology Service Management System

Highlights of Awards & Recognitions

Corporate Services

10 Years Plus Caring Organisation Logo

10 Years Plus Caring Organisation Logo

Development and Construction

Green Building Award 2019

  • BIM-enabled Systematic Approach to Foundation Design (BIM-SAFD)

    Research Category — Merit Award

  • Construction of Public Rental Housing Development at Ex-Kwai Chung Police Married Quarters

    New Buildings Category – Completed Projects – Residential Building — Finalist

Hong Kong Institute of Project Management Awards 2019

  • Hoi Ying Estate and Hoi Lok Court

    Project of the Year 2019 & Construction / Engineering – Winner

  • On Tai Estate and On Tat Estate

    Sustainable Project – Winner

Estate Management

Building Surveyor Awards 2019

  • Connect Old and New – Addition of Lift Towers at Cheung Ching Estate

    (Client / Client’s representative group) in the A&A and Conversion Category – Winner & Caring Practice Award

The Hong Kong Green Organisation Certificate

  • Tai Yuen Estate

    Wastewi$e Certificate — Excellence Level

  • Lee On Estate

    Wastewi$e Certificate — Basic Level

Environmental Management

Hong Kong Green Organisation Certification

  • HKHA Waste Reduction Performance

    Wastewi$e Certificate — Excellence Level

Environmental Performance

To minimise our environmental footprints and build resilience to the potential impact of climate change for our housing estates and office, we set a total of 41 environmental targets for 2019/20 and all these targets are fully achieved.

Initiatives in Planning and Construction of New Housing Estates

10 projects registered, 3 projects awarded Provisional Gold rating in BEAM Plus New Buildings certification scheme

10 projects registered, 3 projects awarded Provisional Gold rating in BEAM Plus New Buildings certification scheme

Reduced the estimated communal energy consumption for domestic block designed by about 29% compared with the baseline figure

Reduced the estimated communal energy consumption for domestic block designed by about 29% compared with the baseline figure

Average energy consumption of building services installations in communal areas was 21.39 kWh/m2/Annum

Average energy consumption of building services installations in communal areas was 21.39 kWh/m2/Annum

PV systems installed in 109 domestic blocks, with a total system capacity of 1010 kW (as of March 2020)

Photovoltaic systems installed in 109 domestic blocks, with a total system capacity of 1010 kW (as of March 2020)

Use of precast concrete components reached 35% concrete volume and 70% precast rate on plan at typical floor of housing development

Use of precast concrete components reached 70% precast rate on plan at typical floor of domestic block of suitable housing development

Continued to install Zero Irrigation System planters to conserve water resources and mitigate the impacts brought by heavy rainstorms

Continued to install Zero Irrigation System planters to conserve water resources and mitigate the impacts brought by heavy rainstorms

Initiatives in Existing Housing Estates

Maintained estate communal areas’ electricity consumption at 50.5 kWh per flat per month

Maintained estate communal areas’ electricity consumption at 50.5 kWh per flat per month

Provided standard electric vehicle chargers at about 40 monthly parking spaces in 12 existing carparks (as of March 2020)

Provided standard electric vehicle chargers at about 40 monthly parking spaces in 12 existing carparks (as of March 2020)

Continued to join the Government’s Food Waste Collection Pilot Scheme

Continued to join the Government’s Food Waste Collection Pilot Scheme

Recycled 29,908 tonnes of paper, 2,282 tonnes of plastic bottles, 2,130 tonnes of aluminium cans

Recycled 29,908 tonnes of paper, 2,282 tonnes of plastic bottles, 2,130 tonnes of aluminium cans

Organised tree planting activities in 10 estates and carried out landscape improvement work in 20 estates

Organised tree planting activities in 10 estates and carried out landscape improvement work in 20 estates

Approximately 94,000 trees have been managed under the Enterprise Tree Management System

Approximately 94,000 trees have been managed under the Enterprise Tree Management System

Initiatives in Office at Work

Electricity consumption per staff reduced by 12.8%, far exceeding our target of 5% against base year 2013/14

Electricity consumption per staff reduced by 12.8%, far exceeding our target of 5% against base year 2013/14

Paper consumption per staff reduced by 13.6%, far exceeding our target of 3% against base year 2013/14

Paper consumption per staff reduced by 13.6%, far exceeding our target of 3% against base year 2013/14

Water consumption per staff reduced by 14.6% in 2019/20, far exceeding our target of 2% against base year 2015/16

Water consumption per staff reduced by 14.6%, far exceeding our target of 2% against base year 2015/16

Continued to adopt Enterprise Resource Planning to digitalise procurement procedures

Continued to adopt Enterprise Resource Planning to digitalise procurement procedures

Utilised Housing Electronic Plan Submission System & Housing Electronic Building Records Online System for e-submissions and handling of documents

Utilised Housing Electronic Plan Submission System & Housing Electronic Building Records Online System for e-submissions and handling of documents

Social Performance

To build a harmonious and thriving community as well as a safe and rewarding workplace, we set a total of 21 social targets for 2019/20, and all these targets are fully achieved.

Initiatives in Planning and Construction of New Housing Estates

Adopted universal design for all ages and abilities to enhance safety and accessibility

Adopted universal design for all ages and abilities to enhance safety and accessibility

Customer satisfaction index reached 90.2 percent

Customer satisfaction index reached 90.2%

Issued safety and health alerts, organised a Site Safety Forum and site safety seminars to promote safety awareness and practices

Issued safety and health alerts, organised a Site Safety Forum and site safety seminars to promote safety awareness and practices

Achieved zero fatal accident

Achieved zero fatal accident

Accident rate was 5.2 per 1,000 workers for new works, lower than that of the Hong Kong construction industry average (i.e. 29.0 per 1,000 workers)

Accident rate was 5.2 per 1,000 workers for new works, lower than that of the Hong Kong construction industry average (i.e. 29.0 per 1,000 workers)

Enhanced the random selection mechanism of Accredited Safety Auditors by relating to their performance grading for implementation

Enhanced the random selection mechanism of Accredited Safety Auditors by relating to their performance grading for implementation

Initiatives in Existing Housing Estates

Estate Management Advisory Committees held over 800 bi-monthly meetings, and partnered with NGOs to organise about 360 community building functions to promote neighbourliness

Estate Management Advisory Committees held over 800 bi-monthly meetings, and partnered with NGOs to organise about 360 community building functions to promote neighbourliness

Continued to organise “Green Delight in Estates” and “Let's Join Hands to Reduce Waste in Our Estates” to promote waste reduction in daily lives

Continued to organise “Green Delight in Estates” and “Let's Join Hands to Reduce Waste in Our Estates” to promote waste reduction in daily lives

Produced video on “Together, We Fight the Virus. Housing Authority Anti-epidemic Measures”

Produced video on “Together, We Fight the Virus. Housing Authority Anti-epidemic Measures”

4,780 households benefitted from Harmonious Families Policies

4,780 households benefitted from Harmonious Families Policies

Completed modernisation of 54 lifts under Lift Modernisation Programme

Completed modernisation of 54 lifts under Lift Modernisation Programme

Organised the biennial Quality Public Housing Construction and Maintenance Awards 2019 to reward outstanding contractors, sub-contractors, project teams, supervisors and frontline workers

Organised the biennial Quality Public Housing Construction and Maintenance Awards 2019 to reward outstanding contractors, sub-contractors, project teams, supervisors and frontline workers

Maintenance and improvement works, estate management, cleansing and security services contracts achieved zero fatal accident

Maintenance and improvement works, estate management, cleansing and security services contracts achieved zero fatal accident

Accident rate was 5.3 per 1,000 workers for maintenance and improvement works, lower than that of the Hong Kong construction industry average (i.e. 29.0 per 1,000 workers)

Accident rate was 5.3 per 1,000 workers for maintenance and improvement works, lower than that of the Hong Kong construction industry average (i.e. 29.0 per 1,000 workers)

Initiatives in Office at Work

220 staff at professional or equivalent level and above attended Management Development Programme

220 staff at professional or equivalent level and above attended Management Development Programme

117 e-learning resources produced to facilitate continuous self-learning

117 e-learning resources produced to facilitate continuous self-learning

Training hours reached 18.8 hours per staff

Training hours reached 18.8 hours per staff

8,300 staff members attended 200 Occupational Safety and Health seminars/courses

8,300 staff members attended 200 Occupational Safety and Health seminars/courses

New health-related information was regularly uploaded to the HA’s Health Portal

New health-related information was regularly uploaded to the HA’s Health Portal

Economic Performance

We set a total of 4 economic targets for 2019/20, and all these targets are fully achieved.

Initiatives in Planning and Construction of New Housing Estates

Completed construction of around 10,100 new public rental housing/Green Form Subsidised Home Scheme units and around 3,000 other subsidised sale flats

Completed construction of around 10,100 new public rental housing/Green Form Subsidised Home Scheme units and around 3,000 other subsidised sale flats

Fifth batch of Home Ownership Scheme flats was put up for sale

Fifth batch of Home Ownership Scheme flats was put up for sale

Phase 3 of Development and Construction Site Mobile System developed, consisting Apps for Building Works and Building Services Works Final Inspection of Domestic Flats and Foundation Works Inspection

Phase 3 of Development and Construction Site Mobile System developed, consisting Apps for Building Works and Building Services Works Final Inspection of Domestic Flats and Foundation Works Inspection

Initiatives in Existing Housing Estates

Allocated around 12,100 public rental housing units to general applicants (i.e. family and elderly one-person applicants) and non-elderly one-person applicants under the Quota and Points System

Allocated around 12,100 public rental housing units to general applicants (i.e. family and elderly one-person applicants) and non-elderly one-person applicants under the Quota and Points System

Completed checking of around 250,000 income and assets declarations under the revised “Well-off Tenants Policies”

Completed checking of around 250,000 income and assets declarations under the revised “Well-off Tenants Policies”

Around 19,020 households received assistance from the Rent Assistance Scheme

Around 19,020 households received assistance from the Rent Assistance Scheme

Around 270 households accepted alternative accommodations for relieving overcrowding

Around 270 households accepted alternative accommodations for relieving overcrowding

Initiatives in Office at Work

Continued to utilise over 100 IT systems/services to support the business operation of the HA

Continued to utilise over 100 IT systems/services to support the business operation of the HA

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