Header Menu
Skip to main content
Navigation Menu
Sub Navigation Menu Estate Locator
Input search character
Main Content
Rent Enquiry Services

Tenants (Note 1) can check their own rent (Note 2) payment status through 7-Eleven and Circle K Convenience Stores or the e-Services.

Rent Enquiry Service at Convenience Stores

Tenants can check their rent payment position any time at any 7-Eleven or Circle K Convenience Stores.  Simply present your Housing Department (HD) e-Payment Card to the cashier of convenience stores and the payable/advance amount will be shown on the customer-facing screen of the cashier.

7-Eleven and Circle K Convenience Stores update their databases on rent payment after midnight every day. For payment made at the estate shroff offices, please allow one working day before checking the most recent payment. For payments at 7-Eleven, VanGO or Circle K Convenience Stores, or China Resources Vanguard Supermarkets, or payment through PPS or ATM, please allow three working days before checking.  For payments through Internet Banking or Phone Banking, please enquire relevant banks about the days required for checking of payment record.

e-Services

Tenants can enquire their rent payment position and rent payment history any time through the Rent Enquiry function of our e-Services.

If you are a first-time e-Services user, you have to create a personal account by inputting your Electronic Payment Tenant Code which is shown on your HD e-Payment Card, and fill in some personal particulars as specified to verify your identity. After completion of the above registration process, you can enjoy a host of conveniences offered by our e-Services, including rent enquiries.

Please note that e-Services updates its database on rent payment after midnight every day. For payment made at the estate shroff offices, please allow one working day before checking the most recent payment. For payments at 7-Eleven, VanGO or Circle K Convenience Stores, or China Resources Vanguard Supermarkets, or payment through PPS or ATM, please allow three working days before checking.  For payments through Internet Banking or Phone Banking, please enquire relevant banks about the days required for checking of payment record.

Please click the following link to login our e-Services to enquire rent payment position and rent payment history:
e-Services -- Rent Enquiry

Note 1: Refers to both tenants of public rental housing (PRH) and licencees of interim housing (IH).
Note 2: Refers to both the rent of PRH and the licence fee of IH.


Back to top

Footer Site Map